Objectives and Content

Communication and negotiation skills are vital and the key success factor in all kinds of business situations. The program trainer will lead the participants in understanding their own and others’ interpersonal style by applying the most updated tools. Participants will learn to improve their relations with co-workers, customers, friends and family members to achieve success in all kinds of negotiation situations. The trainer will make use of actual business case studies and role plays, to let participants get involved and experience the latest communication skills and negotiation processes from a different angle.
The course will be conducted in Chinese.

Outline

  • Positive attitude and relationship-building strategy
  • Assess individual profile and communicate with people with different styles
  • Characteristics of positive communication and how to communicate assertively
  • How to listen, ask question and give quality feedback in order to build understanding and acceptance
  • Causes of conflicts and strategies and processes for resolving conflicts
  • What is negotiation and understand the negotiation process
  • Effective preparation for negotiation
  • Making and getting meaningful concessions
  • Breaking negotiation deadlocks

Target Group

Suitable for those who want to improve their communication skills and enhance negotiation skills in order to achieve performance excellent in career path.

Agenda

8:45 AM

15 mins

Registration

9 AM

180 mins

Morning Session

12 PM

60 mins

Lunch Break

1 PM

5 PM

Afternoon Session

9 AM

12 PM

Morning Session

12 PM

1 PM

Lunch Break

1 PM

5 PM

Afternoon Session

Speakers

Tickets

Employee of Member Company

Please register and pay before September 2, 2018

RMB 4,000
Non-Members

Please register and pay before September 2, 2018

RMB 4,400

Cancellation Policy

If you cannot attend a training for which you have registered, please cancel your registration no later than five business days prior to the training. If you fail to notify AmCham China of your cancellation in a timely fashion, you will be charged for training costs. To cancel you can: 1) email training@amchamchina.org, or 2) cancel online if you registered for the training through the website. Your cooperation in this matter supports AmCham China in maintaining the quality of its trainings and is appreciated by your fellow members and the organization.
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