Event Details

How much time do you spend writing emails? This 2-day course can show you how to cut that time in half by knowing how to structure every email you write, and know exactly what to say before your fingers even hit the keyboard.

This course will enable participants to leave with templates structured for different scenarios. Take what you learn through the training as well as your templates and share them with your team.

Key objectives:

  1. Identify writing challenges
  2. Make writing clear, concise, and correct
  3. Improve sentence construction, paragraph development, and email layout
  4. Identify ways to make your writing simpler and easier to read
  5. Use proper email etiquette
  6. Develop an appropriate writing style, and learn how to format written documents
  7. Understand tone when writing an email and become more assertive
  8. Build confidence and professionalism
  9. Learn to summarize for reports, meeting minutes, and general updating

What will you learn?

1. Getting Started - Setting the Rules

2. Making Your Message Clear

  • Making an Impact
  • Requesting Information
  • Sentence Construction

3.Structuring Written Communication

  • Set Action Objectives
  • Active vs. Passive
  • Targeting Readers' Tone

4.Preparing a Message

  • Planning Structure

5.Email Tips

  • Importance of Drafting

6.Business Reports and Summaries

  • Structure
  • Drawing Conclusions
  • Summaries
  • Making Recommendations

7.Template Building

  • Good and Bad News
  • Requesting Action and Apologizing
  • Complaints

Who should attend?

Professionals from all departments who use email to correspond complex concepts, want to learn skills for summarizing, and want an introduction to 1-page reporting.

This course will be conducted in English.


  • Oct 17, 2019

  • Oct 18, 2019

8:45 AM - 9 AM
9 AM - 12 PM
Morning Session
12 PM - 1 PM
1 PM - 5 PM
Afternoon Session


  • Alistair McArthur

    Alistair McArthur

    During his 16 years based in China, McArthur has trained thousands of executives and staff around Asia and in China. He is a Certified Facilitator of the Strength Deployment Inventory (SDI) focusing on improving relationships through increased understanding and effective personal and professional communication. He has managed international teams and is now sharing his knowledge to develop interpersonal skills, and leadership, while also working with organizational leaders to improve stakeholder communication and service. His ability to take development programs beyond the fundamentals has led to great success in his courses. When this is added to his drive and energy in class, participants often see quick results. His experiences have enabled him to grasp an understanding of the cultural and individual challenges many people face in their professional roles.

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Employee of Member Company

Please register and pay before June 29, 2018

Standard Price RMB 4,000

Please register and pay before June 29, 2018

Standard Price RMB 4,400

Cancellation Policy

If you cannot attend a training for which you have registered, please cancel your registration no later than five business days prior to the training. If you fail to notify AmCham China of your cancellation in a timely fashion, you will be charged for training costs. To cancel you can: 1) email training@amchamchina.org, or 2) cancel online if you registered for the training through the website. Your cooperation in this matter supports AmCham China in maintaining the quality of its trainings and is appreciated by your fellow members and the organization.


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AmCham China Washington Room


Beijing, Chaoyang District, China

If you have any questions please contact Caroline Wang

Contact Organizer

+86 108519-0892

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