How much time do you spend writing emails? This 2-day course can show you how to cut that time in half by knowing how to structure every email you write, and know exactly what to say before your fingers even hit the keyboard.
This course will enable participants to leave with templates structured for different scenarios. Take what you learn through the training as well as your templates and share them with your team. Participants will be sent a pre-training assignment to complete and bring to training. The assignment will be reviewed throughout the training to allow participants to apply their learning to pre-course work.
At the completion of the course, an optional post-training assessment can be submitted via email to the trainer within 7 days of the training. Feedback will be provided via email.
1. Getting Started - Setting the Rules
2. Making Your Message Clear
3.Structuring Written Communication
4.Preparing a Message
6.Business Reports and Summaries
Who should attend?
Professionals from all departments who use email to correspond complex concepts, want to learn skills for summarizing, and want an introduction to 1-page reporting.
This course will be conducted in English.